Frequently Asked Questions
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Billing & bKash Payment
We support dual currency in USD ($) and Bangladeshi Taka (৳ BDT). Currency automatically detects based on location.
Select any paid plan, choose bKash checkout, enter your bKash mobile number, and enter the OTP/PIN to authorize payment.
Yes! bKash Tokenized checkout processes instantly and upgrades your account limits immediately upon completion.
Yes, use the currency switcher toggle in the page header or footer to toggle between $ USD and ৳ BDT.
Yes, automatic invoice transaction records are stored in your dashboard billing tab.
Reach out via our live chat widget or send an email through our Contact page for immediate assistance.
Campaigns & Multi-Number Rotation
When creating a campaign, you can select multiple WhatsApp numbers. Our system rotates dispatches round-robin across all selected numbers.
We strongly recommend a 10-second sending interval to prevent spam flags. If 2 numbers are selected with a 10s gap, dispatches split to every 5 seconds.
Yes! Use dynamic placeholders like {{name}}, {{company}}, or {{phone}} in your templates.
Yes, media templates support image and attachment broadcasts.
Yes, select a date and time in the campaign builder, and the queue processor will dispatch it automatically.
Go to Contacts -> Import CSV, upload your file matching columns (Name, Phone, Email), and assign them to a group.
General & Getting Started
WA Campaigner is a cloud-based WhatsApp broadcast & marketing SaaS platform that allows businesses to send bulk notifications, launch targeted campaigns, and manage contacts effortlessly.
No API approval is required! You can pair any standard or WhatsApp Business phone number using QR code scanning in seconds.
Yes, our Free Starter plan lets you test 1 WhatsApp account and manage up to 100 contacts with zero cost.
Absolutely. You can switch between Free, Starter, or Pro tiers at any time directly from your dashboard or via bKash payment.
Yes, your data is completely multi-tenant isolated. Only your authenticated user session can access your contacts and message logs.
Yes, our application is 100% responsive on smartphones, tablets, and desktop browsers.
WhatsApp Accounts & QR Pairing
Go to WA Accounts in your dashboard, click Add Account, and scan the displayed QR code using Linked Devices on your phone.
Free tier supports 1 account, Growth Starter supports 3 accounts, and Unlimited Pro allows unlimited account connections.
The system queue will pause dispatches for that number and resume automatically once your phone reconnects.
Yes, you can disconnect any paired account and re-scan a new QR code at any time with a single click.
Yes! Both standard WhatsApp and WhatsApp Business account numbers are fully supported.
Once paired, the session stays active indefinitely unless manually logged out from your phone or web interface.